The great experiment of telecommuting has been successful for many companies because it has allowed them to hire great talent that may not want to or be able to move to their location – especially top engineers and designers who are in high demand across the country
But there are also many companies that are trying telecommuting because they have no other choice: They need to find ways to cut costs while maintaining productivity.
So where do we go from here?
One of the things I learned from this experiment is that companies need to learn how to work remotely. Remote work is not just about working from home or being able to work from anywhere. It’s also about changing the way your company works, especially if it has not done so before.
Talk to your team members about what they expect from each other and what their responsibilities are – especially if they work in different time zones or on different schedules (e.g. 9-5).
I was invited to discuss the topic and more on The Conversation’s podcast. Go have a listen!
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I am an associate professor of organizational behavior at McGill University's Desautels Faculty of Management, where I conduct research on the future of work and conflict resolution in the workplace.
I teach organizational behavior and negotiation at all academic levels. I also lead negotiation workshops for corporations and work one-on-one with managers as a negotiation coach.